Updating Two-factor Authentication Methods

How to update two-factor authentication methods

  • 1

    Sign in to the AccessDEQ portal

    Go to the AccessDEQ tab on the NCDEQ website, scroll down, and click on the AccessDEQ Permit Portal block.

     

    A screenshot of where to find the link to the AccessDEQ Portal
  • 2

    Navigate to account security

    After you sign in, a message will appear on your screen prompting you to go to Account Security.

    A screenshot of what users will see when logging on to AccessDEQ to set up two-factor authentication

     

    You can also find “Account Security” under Settings in the left-hand navigation menu.

    A screenshot of where to find account security on the left-hand navigation menu in the AccessDEQ Portal

     

    AND under the “Settings” tab from the home screen. 

    A screenshot of where to find account security under the settings tab on the home screen of the AccessDEQ Portal

     

     

    a screenshot of where to find account security under the settings tab
  • 3

    Choose your preferred method of communication

    On the Account Security screen, you can verify your phone number, email and update your security questions.

    a screenshot of where to edit your method of communication

    Once completed, simply choose your preferred method of communication to complete the two-factor authentication setup.

    A screenshot of where to select your preferred two-factor authentication method under Account Security settings

    Please note --- the two‑factor authentication method you select will also be used for documents or applications requiring CROMERR Compliance. 

    After you’ve chosen your method of communication, select save to update your security preferences. 

     

    Check out this YouTube video for more!