Drinking Water Operator Certification

Water Treatment Facility Operator Certification Board

Current Operator Information:  PDF Format   XLS Format Online Certification Renewal Payment:  CLICK HERE PLEASE BE ADVISED THAT ONLINE RENEWAL PAYMENTS ARE NOT AN OPTION AFTER 3/31/25. YOU MUST PAY YOUR RENEWAL FEES BY CHECK OR MONEY ORDER.

Operator Portal (Instructions):                                    1.  Create:     Free NCID account Having trouble with your NCID account? CLICK HERE FOR PORTAL HELP or call the NCDIT Service Desk at 800-722-3946 for direct assistance.                                     2.  Log in: Certified Operator Portal If it has been over a year since you logged in with your NCID username, your account may be locked or archived. If so, call the NCDIT Service Desk at 800-722-3946 for direct assistance. Certification Board staff cannot unlock NCID accounts.

Contract Operators

A current list of certified drinking water contract operators is available for water systems seeking certified operators in their area. The list is organized by county and is made up of individuals who have indicated to our office at some point that they would be interested in additional contract work. If you would like to obtain a copy of the current list of contract operators, you may do so by e-mailing Chris Brown at chris.c.brown@deq.nc.gov. Please be advised that the Rules Governing Water Treatment Facility Operators, 15A NCAC 18D .0701(b)(8), requires that an ORC reside within a 50 mile radius of any water systems for which they are serving as ORC. Written permission from the NCWTFO Certification Board is required for any operator seeking to exceed this 50 mile limit.

Requests by certified operators to add themselves to the contract operator list or to remove themselves from the contract operator list can also be sent to the above e-mail address. Please be sure to include your drinking water operator ID number when submitting these requests.